Apr 19, 2024  
2021-2022 General Catalog 
    
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2021-2022 General Catalog [ARCHIVED CATALOG]

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HCM 598 - Hotel Front Office Management

3.0 Credit(s)
Lecture 3
Lab/Clinical 0
Hotel Front Office Management presents how to perform and manage front office functions and shows how these functions affect the overall operation of a hotel. Emphasis stresses how guest concerns shape management strategies and front office procedures. The course incorporates current technology and discusses the effects of today’s multicultural work force, the labor shortage, and the Americans with Disabilities Act.


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