Aug 23, 2025  
Workforce Training Programs 
    
Workforce Training Programs

Leadership & Management


In today’s rapidly evolving business landscape, the ability to inspire teams, navigate complexities, and craft compelling narratives is more critical than ever. Join us as we explore cutting-edge insights, practical strategies, and real-world examples that define success in the dynamic realms of leadership and marketing. Whether you’re a seasoned executive, an aspiring entrepreneur, or a curious student of business, this series promises to ignite your passion and elevate your understanding of what it takes to lead and market effectively in the 21st century.

Award Type:


Certificate of Completion from Iowa Western Community College

Learning Outcomes:


Participants will demonstrate enhanced leadership competencies by applying effective communication techniques, emotional intelligence, conflict resolution skills, and strategic management practices to real-world workplace scenarios.

Educational Objective:


To equip professionals with foundational and advanced leadership tools that foster team development, drive organizational success, and promote inclusive and accountable work environments across diverse industries.

Tuition:


$1100

Included Costs:

$99/class - lunch included at Council Bluffs location

Length of Course:


30 contact hours & face-to-face

Course Outline:


2.5 hours for each of the following topics.

  • Developing your Management Style               
  • The Role of Supervisor
  • Emotional Intelligence & Self Awareness
  • Conflict Management
  • Customer Service
  • Developing Teams & Individuals       
  • Communication
  • Diversity & Inclusion
  • Motivating Staff
  • Connecting with your Audience
  • Leading through Change
  • Delegation & Accountability               

Admission Requirements:


None. Open Enrollment. 

Attendance Requirements:


Complete 10 total classes to receive a Certificate

Instructor Qualification:


Instructor is registered, certified, or licensed in the occupational area in which the state requires registration, certification or licensure for the occupational area in which the instructor is teaching.